Thank you for your interest in Bachman’s Roofing. As a leader in the roofing industry, Bachman’s Roofing strives to always provide its customers with the highest-quality roofing products and services. We look for the best and brightest employees who share the same philosophy of working hard, delivering service and satisfaction for our customers.
We are continually seeking qualified staff for our careers. Please see our open positions below. If interested in applying, please contact the office or email [email protected].
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Currently Hiring
Position Type: Full Time Hourly Apply Now
Location: Wernersville, PA
At Bachman’s Roofing, Building & Remodeling, Inc. we’ve made our name in roofing, and we’ve grown into a one stop shop for home remodeling needs. We continue the tradition of only using the highest quality products in the industry. Consecutive winners of the Berks County People’s Choice and Reading Eagle Reader’s Choice awards we stand above the rest. With over 49 years’ experience, this family owned and operated company is looking to add to our growing Customer Service Team.
Job Summary
Bachman’s Roofing, Building & Remodeling, Inc., the premiere home improvement company in Eastern Pennsylvania, is looking for a take charge individual that will provide superior customer service through a variety of tasks including: greet customers, answering phones, replying to website chats, responding to customer inquiries, and provide superior customer service.
Responsibilities
- Greet showroom customers
- Receive incoming calls regarding services for all three Companies, record roofing company calls in Dataforma and schedules appointments for the residential Sales Associates
- Transfer phone calls for other aspects of business
- Relay urgent messages to Service Technicians or Sales Associates
- Entering leads from the home shows and scheduling customer’s appointments with the residential Sales Associates
- Maintain and revise appointment schedules for residential Sales Associates
- Assist salesmen in preparing documents for mailing and emailing
- Uploading scanned contract documents into Dataforma
- Maintaining files, archiving files and purging files as needed
- Dataforma maintenance and clean up
- File open proposals daily
- Customer Invoicing
- Uploading scanned contract documents into Dataforma
- All other duties as assigned
Requirements
- Must be capable of setting priorities and working under pressure
- Manage multi-tasked job duties
- Ability to work well with customers and co-workers
- Demonstrates knowledge of Microsoft Office (including Word and Outlook), Dataforma and Quick Books
Physical Demands
- Can tolerate working in a seated position
- Ability to reach above shoulder heights or below the waist for filing documents
- May occasionally lift up to 10 pounds
- Able to walk up and down a minimum of two flights of steps
Excellent Salary and superior benefits package including Health, Dental, Vision, Life and Short-Term Disability Insurance, 401k options, PTO and company paid holidays after meeting employment eligibility requirements.
